1. Introduction
These Terms and Conditions govern your use of the LUXURY BAG RESTORE website (luxurybagrestore.com) and the services offered through our premium restaurant and offline poker lounge. Please read them carefully before accessing or using our site, making a reservation, or participating in any of our dining or poker experiences.
2. Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions, together with any policies referenced herein, including our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, you must not use our website, make a booking, or otherwise engage with our services.
3. Eligibility
Our website and related services are intended only for users who are at least 18 years of age, in line with Australian regulations applying to venues offering poker and licensed hospitality services. By using this site, making a reservation, or participating in any poker-related activity, you confirm that you are at least 18 years old and legally permitted to engage in such activities in your jurisdiction.
We may request identification or verification of age at any time, including on arrival at our venue, and reserve the right to refuse entry or service where age cannot be satisfactorily confirmed.
4. Service Overview
LUXURY BAG RESTORE offers a unique, premium experience that combines fine dining, a vibrant lounge environment, and curated offline poker events. Our services may include, but are not limited to, restaurant dining, bar and lounge service, private bookings, special events, and scheduled poker nights as promoted on our Events and Poker pages.
All bookings, reservations, and event participation are subject to availability and must comply with applicable Australian laws and regulations, including those relating to responsible service of alcohol and gaming where relevant.
5. User Conduct
You agree not to use the website or our services for any unlawful or prohibited purposes. Without limitation, you must not:
- Engage in harassment, abusive or threatening behaviour, or any conduct that disrupts other guests, staff, or online users.
- Attempt to gain unauthorised access to our systems, user accounts, data, or any part of the website infrastructure.
- Misuse, copy, scrape, or harvest information from the website, including content, pricing, or event details, except for personal, non-commercial use as permitted by law.
- Use the website in a way that could damage, disable, overburden, or impair its operation or interfere with another party’s use.
We reserve the right to restrict or terminate your access to our website or services if we reasonably believe that you have breached these conduct requirements.
6. Reservations and Bookings
All dining, lounge, event, and poker night bookings must be made through our official website at luxurybagrestore.com, via the Reservation page, or through other authorised channels as specified on our site.
Once a booking request is submitted, confirmation of your reservation will be provided via email or other nominated communication method. A booking is not guaranteed until you receive written confirmation from us.
We reserve the right, at our discretion, to cancel, modify, or refuse a booking where necessary, including in cases of overbooking, operational requirements, non-compliance with these Terms and Conditions, or where required by law or venue policy. Where feasible, we will provide alternative options via our Contact Us channel.
7. Payment and Refund Policy
Payments for dining, lounge packages, and event or poker reservations are processed securely using approved payment methods as indicated on our website or booking interface. By providing payment details, you confirm that you are authorised to use the selected payment method.
Refund eligibility, including any applicable deposits or prepaid amounts, is subject to our cancellation policy, which is detailed on our Reservation page and any booking-specific terms that may be communicated at the time of purchase. Please review those details carefully before confirming your booking.
Where refunds are approved, they will be processed to the original payment method, subject to any processing times or conditions imposed by your financial institution.
8. Intellectual Property
All content on this website, including but not limited to text, menus, event descriptions, images, graphics, logos, branding, layouts, and design elements, is the property of LUXURY BAG RESTORE or its licensors and is protected under applicable copyright, trade mark, and other intellectual property laws.
Unauthorised use, reproduction, distribution, modification, or creation of derivative works based on our content is strictly prohibited, except where expressly permitted by law or with our prior written consent. You may view, temporarily store, and print content for your personal, non-commercial use only.
9. Liability and Disclaimers
To the fullest extent permitted by Australian law, LUXURY BAG RESTORE, its directors, employees, and agents are not liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with your use of the website, reliance on any information provided, or participation in our dining, lounge, or poker services.
While we endeavour to ensure that information on our website, including menus, pricing, and event details, is accurate and up to date, we do not guarantee that the content will always be error-free, complete, or current. All services remain subject to availability and may be varied or withdrawn without notice.
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any consumer guarantees or non-excludable rights you may have under the Australian Consumer Law or other applicable legislation.
10. Privacy and Data Protection
We are committed to protecting your privacy and handling your personal information in a responsible and transparent manner. Our data handling practices, including what information we collect, how we use it, and how it is stored and disclosed, are set out in our Privacy Policy.
By using our website, making a booking, or contacting us through the Contact Us page, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and use of your personal information in accordance with it.
11. Governing Law and Changes
These Terms and Conditions are governed by the laws of Australia. You submit to the exclusive jurisdiction of the courts of the state or territory in which our primary venue is located, and any courts that may hear appeals from those courts, in respect of any proceedings arising out of or in connection with these terms or your use of our website and services.
We reserve the right to modify, update, or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or our services after changes are published constitutes your acceptance of the updated terms. We recommend reviewing this page periodically for the latest version.
If you have any questions about these Terms and Conditions, please reach out via our Contact Us page.